Articles

Do’s & Don’ts

Updated as of 8th January 2010.

◊  Pre-purchase:

[ENQUIRIES]

You’re always welcome to enquire about the items you’re interested in, we’re reachable at shortttay@gmail.com. We’ll reply in 24 hours. 😉

For a quicker reply, leave your contact number with us so that we can text you right away once we’ve received your e-mail! (:

[TERMS AND CONDITIONS]

(a) Trying is not allowed.

(b) Price negotiation is not allowed, except for “Name Your Price” items.

(c) Refunds and exchanges are not allowed.

(d) Goods sold are 100% brand new, unless stated otherwise (i.e.  Sniffy items).

(e) There may be slight difference in colour between the item and the pictures of the item due to lightings.

(f) Prices are excluding postage fees.

[DELIVERY METHOD & CHARGES]

  • Postage Method

(a) Pos Laju (inclusive of handling charges):

Clothings– West M’sia: RM6;  East M’sia:RM8

Bags– West M’sia: RM8;  East M’sia:RM10

(Note: Postage fee may vary according to weight. Any additional surcharges are to be borne by customers.)

-OR-

(b) Pos Ekspres (inclusive of handling charges):

Clothes (1 item)– RM5

◊  Purchase:

[ORDER FORMAT]

Name, Email Address, Contact Number, Address, Item code, Colour, Size, Delivery Method

[PAYMENT METHOD]

Payment to be transferred to my Maybank Account. Details will be given when order is confirmed.

[TERMS AND CONDITIONS]

— Reservation is no longer allowed. Items are secured by first pay, first get basis.

Payment to be made within 24 hours after confirmation afterwhich the item will be released back for sale without any notice or will be given to those who can commit and pay first. If you are no longer interested before payment is due, do inform us. Backout buyers (those whose reservation time have elapsed and have yet to inform us about their lost of interest) will no longer be entertained in future.

— Please e-mail us the receipt to avoid any confusions.

— Items will be posted the next day after the receipt is e-mailed to us.

— All items will be checked before postage is made. We will not be responsible for any damages/loss during postage.

◊  Post-purchase:

1.  When item is received, do notify us.

2. Feel free to provide us any feedback if you wish. We will be happy to hear from you!

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